Effective Date: October 2025
At Destination Anywhere, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website, WhatsApp, or any of our digital forms or campaigns (including Facebook and Instagram Lead Ads).
1. Who We Are
Destination Anywhere is a South African-based travel agency offering cruise holidays, group tours, and custom trip planning services.
Website: www.destination-anywhere.co.za
WhatsApp: +27 61 594 8708
Email: info@destination-anywhere.co.za
2. What Personal Information We Collect
We may collect the following information when you complete a form, send a message, or make a booking:
- Full Name
- Contact details (mobile number, WhatsApp, email)
- Travel preferences (destination, dates, number of travellers, cabin type)
- Payment details (only when you make a booking)
We do not store or share credit card details on our systems.
3. How We Use Your Information
Your information is collected to:
- Send you requested cruise information and travel quotes
- Contact you via WhatsApp, phone, or email about your travel enquiry
- Confirm bookings and issue travel documentation
- Provide updates on special offers or new cruise dates (only if you consent)
4. How We Protect Your Information
We comply with South Africa’s Protection of Personal Information Act (POPIA).
- Your data is securely stored and only accessible to authorised staff.
- We never sell, rent, or disclose your information to third parties unless required by law or to complete a booking (e.g., cruise line, travel supplier).
5. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Ask us to correct or delete your personal data.
- Withdraw consent for marketing communication at any time by replying STOP or emailing us at info@destination-anywhere.co.za.
6. Third-Party Services
We may use trusted third-party services such as Meta (Facebook & Instagram) and WhatsApp Business to collect leads and manage communication. These platforms have their own privacy policies which we encourage you to review.
7. Contact Us
Effective date: October 2025
- WHO WE ARE
Destination Anywhere is a South African travel agency offering cruise holidays, group tours, and custom trip planning.
Website: www.destination-anywhere.co.za
WhatsApp: +27 61 594 8708
Phone: +27 82 443 1115
Email: info@destination-anywhere.co.za - PERSONAL INFORMATION WE COLLECT
We may collect the following information when you complete a form, message us, or make a booking:
• Full name
• Contact details (mobile number, WhatsApp, email)
• Travel preferences (destination, dates, number of travellers, cabin type)
• Payment details (only when you make a booking)
We do not store or share credit card details on our systems.
CONTACT
Questions about this policy or your data rights:
Email: info@destination-anywhere.co.za
Phone: +27 82 443 1115 / +27 61 594 8708
Website: www.destination-anywhere.co.za
HOW WE USE YOUR INFORMATION
We use your information to:
• Send requested cruise information and travel quotes
• Contact you via WhatsApp, phone, or email about your enquiry
• Confirm bookings and issue travel documents
• Provide updates on offers and new cruise dates if you have consented
LAWFUL BASIS
We process your personal information based on one or more of the following:
• Your consent
• Performance of a contract or steps prior to entering a contract
• Compliance with legal obligations
• Legitimate interests (for example, fraud prevention and customer service)
HOW WE PROTECT YOUR INFORMATION
We comply with the Protection of Personal Information Act (POPIA).
• Data is stored securely and accessed only by authorised staff
• We do not sell or rent your information
• We may share data with trusted suppliers (for example, cruise lines) only to complete your booking or where required by law
YOUR RIGHTS
Under POPIA you may:
• Request access to your personal information
• Ask us to correct or delete your information
• Withdraw consent for marketing at any time by replying STOP on WhatsApp or emailing info@destination-anywhere.co.za
RETENTION
We keep your information only as long as necessary for the purposes above, including legal, accounting, or reporting requirements.
COOKIES AND ANALYTICS
Our website may use cookies and analytics to improve performance and user experience. You can adjust your browser settings to refuse cookies.
THIRD-PARTY SERVICES
We may use third-party platforms such as Meta (Facebook and Instagram) and WhatsApp Business to collect leads and manage communication. These services have their own privacy policies.
INTERNATIONAL TRANSFERS
If we transfer personal information outside South Africa (for example, to global service providers), we will take steps to ensure appropriate safeguards are in place.
CHILDREN
Our services are not directed at children. If you believe a child has provided personal information, please contact us to remove it.
UPDATES TO THIS POLICY
We may update this policy from time to time. The latest version will be available at www.destination-anywhere.co.za.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.